Virgin Hair is human hair that is in its natural state. No chemical changes, no color, has not been processed, and all cuticles are intact. All hair sold by Elles Hair Company is virgin hair.

DOES THIS HAIR SHED?

Minimally, no hair is absolutely perfect. We have reinforced machine wefting, to minimize shedding to nearly none. You may see a few strands here or there while detangling or styling, but nothing troubling or excessive. The most effective way to avoid shedding is by sealing the wefts. (See “How do I seal my wefts?”)

WHAT DOES CO-WASH MEAN?

Co-washing simply means washing with a conditioner. It is a key task in extending the life of your extensions and keeping them healthy. We recommend a co-wash using a moisturizing conditioner to ensure your hair gets the nutrients and moisture it needs. We recommend a professional to handle your revamping when necessary, there a lot more tricks to achieve an excellent result.

HOW SHOULD I CARE FOR MY HAIR?

All virgin hair reacts differently to products and regimens. Please be mindful to stay away from ingredients that can strip your extensions of moisture such as parabens, sulfate, and silicone. These products usually tend to have a high alcohol content which dehydrates the hair follicle of its nutrients. Heavy oils are also not necessary to care for your extensions as they can weigh down your hair pattern. Shea butter is not suitable for your hair extensions. By rule of thumb, we recommend co-washing your bundles when necessary, Applying a lightweight hair serum for your straight, body wave, and magic hairs, and a leave-in conditioner for your curly hairs.

HOW LONG DOES THIS HAIR LAST?

Our extensions can last through multiple installs. However, the lifetime of your extensions depends heavily on how they are cared for. On average our customers can use their extensions for up to 2 years if cared for properly. Learn more about Caring for your Virgin Brazilian Hair Extensions.

WHAT PRODUCTS DO YOU RECOMMEND I USE?

• With no two heads being alike, our customers have a variety of experiences with different textures as well as their daily maintenance of their extensions. Over the years we have collected knowledge regarding what works best. Our customers highly suggest product lines such as;
  L’uodais hair serum
  L’Oréal hair serum
  Hawaiian Silky argan oil
  Hawaiian silky leave-in conditioner
  ORS leave in conditioner
  Beautiful texture tangle taming leave in conditioner.

If you have any further questions regarding your hair maintenance routine, please contact our customer service department at +234 902 309 9327

HOW MANY BUNDLES SHOULD I ORDER?

The key to determining how many bundles to purchase depends on the lengths you are wanting. As all bundles are the same weight (100grams), the longer bundles have shorter wefts, and the shorter bundles have longer wefts. For a full sew-in, we recommend 200grams of hair. For lengths over 20inches, we recommend ordering 300grams bundles of hair. If you desire an install with a lot of volumes, you will need 4-5 bundles or 4 bundles with a closure. A closure is a great addition to your install, as you will have no leave-out. This is considered a full protective style, and none of your hair will be exposed.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY PACKAGE?

We have a standard 24-48 hour processing time prior to the shipment of all orders. This processing timeframe is subject to change due to sales or holidays. Please review our shipping methods to receive an estimated timeframe of receiving your package.

DO THE UNITS COME AS SEEN?

All our units are styled before shipment and are dispatched exactly as advertised. Sometimes because of the logistics and packaging, units may scatter upon receipt, all you have to do is restyle and you’re good to go!